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NetterTech
Event management for WordPress, done right.

Upgrading

For site administrators updating NetterTech Events between versions.

Before you update

Before applying any update, take a database backup. The plugin stores event, attendee, and ticket data in custom tables – a backup gives you a restore point if anything goes wrong. Your host’s control panel or a plugin like WP Migrate should have this covered.

Note your current version: go to Plugins and look at the version number listed under NetterTech Events, or check Events > Settings in the footer.

Open the changelog and scan for any breaking changes in the new version. Minor versions are safe to apply immediately. Major version bumps (e.g., 1.x to 2.x) may include template or database structure changes that need a moment of attention.

How updates work

Updates install through the standard WordPress updater at Dashboard > Updates or via the auto-update toggle on the Plugins page – same as any other plugin.

When you activate the new version, the plugin checks whether your database tables need updating and applies any changes automatically. No manual steps are required. The update runs once at activation and does nothing on subsequent page loads.

After updating

Once the update is applied:

  • Visit any event page and confirm it loads correctly.
  • Open Events > Settings and look for any new options introduced in the version.
  • If you use template overrides in your theme, verify they still render correctly – see Template Override Compatibility below.
  • Check the admin dashboard for any update notices the plugin may have left.

If something goes wrong

If you see errors or missing data after an update, deactivate and reactivate the plugin. This re-runs the database update check and resolves most post-update issues.

If that does not help, open your PHP error log – your host can point you to its location if it is not obvious. Look for entries timestamped around the time of the update.

Contact support at events@nettertech.com with the following:

  • WordPress version
  • PHP version
  • NetterTech Events version (before and after the update)
  • The full error message or log excerpt

Template override compatibility

If you have copied plugin templates into your theme under your-theme/nettertech-events/, be aware of the following:

  • Minor versions (e.g., 1.0 to 1.1) preserve template markup. Your overrides will continue to work without changes.
  • Major versions (e.g., 1.x to 2.x) may change template structure. Check the changelog for a list of modified templates and update your overrides accordingly.

If an override has a PHP error, the plugin falls back to its own bundled template rather than showing a blank page – but it is worth fixing overrides promptly so you do not lose your customizations silently.

See also: Settings | Troubleshooting | Getting started